Privacy Policy

How we collect, use, and protect your information when you visit or work with Suzanne Knight and mBolden Ltd.

Privacy Policy

Effective Date: 2025
Owner: mBolden Ltd

mBolden Ltd operates www.suzanneknight.com. This Privacy Policy explains how we collect, use, disclose, and protect personal information. We follow the requirements of the Personal Information Protection and Electronic Documents Act of Canada (PIPEDA). By using this website, you consent to the practices described in this Policy.

1. Information We Collect

Information Provided by You

Name
Email address
Phone number
Company name and role
Information submitted through contact forms, newsletter signups, event registrations, and booking links
Information submitted when purchasing products or services through Stripe or other payment processors

Information Collected Automatically

We use analytics tools that may collect IP address, browser type, device type, pages viewed, time on page, and referring websites.

Tools include Google Analytics and LinkedIn Insight Tag. We may add other tools as needed.

2. How We Use Personal Information

Respond to inquiries
Provide services and process bookings
Send updates and marketing communications with consent
Improve website performance
Analyse website traffic
Maintain security

You may unsubscribe from marketing emails at any time using the unsubscribe link included in each email.

3. How We Share Information

We may share information with trusted third parties that support our operations, including Stripe, email and marketing platforms, event platforms, and analytics providers.

We may share information with trusted third parties for the purpose of delivering our services, processing payments, sending communications, hosting events, and analyzing website performance.

We do not sell or rent personal information.

4. Cookies and Tracking

We use cookies to improve performance and measure activity. You can disable cookies through browser settings.

5. Legal Basis for Processing

We process personal information based on your consent and as necessary to provide requested services or fulfil legal and contractual obligations.

6. Protection of Personal Information

We use reasonable safeguards to protect personal information. No method is fully secure, so we cannot guarantee absolute protection.

7. Retention of Personal Information

We retain personal information only as long as necessary to fulfil the purposes for which it was collected, and to meet legal, accounting, or reporting requirements.

8. Access and Correction

You may request access or corrections by contacting hello@mbolden.co.

9. International Access

Information may be stored or processed outside Canada. We require service providers to maintain appropriate protections.

10. Changes to This Policy

We may update this Policy at any time. The effective date will be updated accordingly.